Pet Policy
Pet Policy - Urbana Inn And Suits
At Urbana Inn & Suites, we understand that pets are part of the family. We are happy to welcome your furry companions in our standard rooms, and we ask that all guests review and follow our pet guidelines to ensure a comfortable stay for everyone.
1. Service Animals (ADA Guidelines)
Dogs that qualify as service animals under the Americans with Disabilities Act (ADA) are welcome at no additional charge and are exempt from the pet policy fees.
Under the ADA, a service animal is defined as a dog that has been individually trained to perform specific tasks for a person with a disability. The task must be directly related to the individual’s disability.
Please note:
- Emotional Support Animals (ESA), therapy animals, comfort animals, and companion animals are NOT considered service animals under ADA guidelines.
- Because ESAs are not trained to perform specific tasks, they do not qualify for service animal exemption.
2. Pet-Friendly Room Guidelines
- Pets are allowed in standard rooms only (suites are not pet-friendly).
- Maximum of 2 pets per room
- Pets must weigh 45 pounds or less
- Pet fee:
i. $25 per pet, per night
ii.$10 per pet for each additional night
3. Pet Rules & Responsibilities
To ensure a safe and enjoyable stay for all guests, the following rules apply:
- Pets must be fully trained and properly restrained at all times.
- Pets must comply with all local laws and regulations.
- Pets must be kept on a leash when outside the guest room.
- Pets may not be left unattended in guest rooms.
- Pets are not allowed in food and beverage areas, the fitness center, or the pool area.
- Guests are responsible for cleaning up after their pet on hotel property and in surrounding areas.
- Excessive noise, including barking, must be controlled to avoid disturbing other guests.
- Guests must coordinate with housekeeping to schedule room service while traveling with pets.
- Guests are responsible for any property damage or personal injury caused by their pet.
4. Damage & Liability
Guests agree to accept full responsibility for any damage or injury caused by their pet during their stay. Urbana Inn & Suites reserves the right to charge the guest’s account for repair or cleaning costs related to pet-related damages.
Guests agree to indemnify and hold harmless Urbana Inn & Suites, its owners, and operators from any liability resulting from the guest’s pet.