Terms And Condition

1. Check-In & Check-Out

• Check-in: 3:00 PM – 11:00 PM
• Guests must present a valid photo ID and credit card at check-in.
• Check-out: 11:00 AM

Late check-out requests are subject to availability and may incur additional charges.

2. Reservations & Payment

• Cancellation and prepayment policies may vary depending on room type and rate selected.
• Full details are provided at the time of booking.
• Accepted payment methods include:
  i. American Express
  ii.Visa
  iii.Mastercard
  iv.Diners Club
  v.JCB
  vi.Maestro
  vii.Discover

3. Special Requests

Urbana Inn & Suites accepts special requests. Availability of requested amenities or services is not guaranteed and may involve additional charges.

4. Children Policy

Children are not permitted at this property.
Cots and extra beds are not available.
There is no age restriction for check-in.

5. Pets

Pets are allowed upon request in designated rooms. Fees may apply. Guests must comply with the hotel’s Pet Policy.
Service animals as defined by the ADA are exempt from pet fees.

6. Parties & Events

Parties or events are not permitted on hotel property.
Bachelor parties or similar gatherings are not organized or allowed.

7. Guest Conduct

Guests are expected to respect hotel property and other guests. Urbana Inn & Suites reserves the right to refuse service or remove guests who violate policies without refund.

8. Property Damage

Guests are responsible for any damage caused to hotel property during their stay. Charges may be applied to the guest’s credit card on file.

9. Limitation of Liability

Urbana Inn & Suites is not responsible for loss, theft, or damage to personal belongings. Guests assume responsibility for their personal property.

10. Policy Updates

The hotel reserves the right to modify these Terms & Conditions at any time. Updates will be posted on our website.